Privacy

Our Privacy Commitment to You

We recognize, respect and protect the personal privacy rights of all of our customers. We realize that our customers entrust us with personal information and it is our policy to maintain our customers' information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers' personal information, as well as personal information of all consumers who visit our institution and website.

Confidentiality and Security of Nonpublic Personal Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information We Collect

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income
Information about your transaction with us, our affiliates, or others, such as your account balance, payment history, parties to transactions, and credit card usage
Information we receive from a consumer reporting agency, such as your creditworthiness and credit history

Nonpublic Personal Information We Disclose

"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history. We may disclose the following kinds of nonpublic personal information about you:

Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income
Information about your transaction with us, our affiliates, or others, such as your account balance, payment history, parties to transactions, and credit card usage
Information we receive from a consumer reporting agency, such as your creditworthiness and credit history

Parties to Whom We Disclose Nonpublic Information

We may disclose nonpublic personal information about you to the following types of third parties:

To government entities in response to subpoenas
To credit bureaus
To companies that perform marketing services on our behalf such as credit cards and investments or to other financial institutions which we have joint marketing agreements
To assist us in servicing your loan or account with us

We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.

Future Disclosure of Nonpublic Personal Information

If you should decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Website and Internet Banking

If you visit our site or download information on our web pages such as checking or savings account information, we collect the following about you:

Name of the domain from which you access the internet
Date and time you access our site
Pages you may have visited on our site
Internet address of the website from where you came to visit our website

We use the information we collect to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors.

Children’s Information

We respect the privacy of your children, and we comply with the practices established under the Children’s Online Privacy Protection Act. The Kid’s Page on the EVB web site is an educational tool only. We do not market to or attempt to obtain any information or data from children under the age of thirteen.

Accuracy of Information We Collect

We are committed to maintaining the accuracy of customer information. If you become aware of any inaccurate information contained in our record, you should contact us at the telephone number on your account statement and we will investigate the inaccuracy and correct it as promptly as possible. You are also entitled to request a copy of your credit report from credit reporting agencies and to have credit reporting agencies investigate and correct any inaccuracies contained in their reports.

Identity Theft Assistance

If you believe you may be a victim of identity theft:

Contact us immediately at the telephone number on your account statement.
Report the incident as quickly as possible to the major credit reporting agencies:

             Equifax 1-800-525-6285
             Experian 1-888-397-3742
             Trans Union 1-800-680-7289

File a police report in your local jurisdictions and retain the report number and name of the investigating officer
File a complaint with the Federal Trade Commission (FTC) by contacting the FTC Identity Theft Hotline: (877) IDTHEFT (1-877-438-4338)

E-Mail

We save your e-mail address as well as our response so that we can properly address any follow-up questions you may have. We also do this to meet legal and regulatory requirements. If you contact EVB through regular email, it is not a secure environment. E-mail should not be used to communicate personal private information. Any assistance needed that requires you to disclose secure information, please call your local EVB Branch.

For general inquiries, go to www.bankevb.com and select “Contact Us”, your email will be directed to an Online Banking Administrator.

Contact Us

You may contact us directly if you have any questions about the EVB Privacy Policy. Please contact us at the telephone number on your account statement. To contact us in writing, please write to:

EVB
Attention: Retail Operations
P.O. Box2400
Tappahannock, VA 22560